Join to waiting list
What is your purpose for trying out video generation feature?
For work
Academic research
Content creation for social media
Product review
Curiosity, just to experience it
Other
What is your role?
Content creator
Designer
Marketing professional
AI creativity enthusiast
Social media user
Student
Other
(Optional) What is the name of your company/organization?
​
(Optional) Please provide your company/organization email (we will contact you through this email if you are selected):
​

Video Ocean Privacy Policy

Release Date: September 18, 2024
Effective Date: September 18, 2024

Welcome to Video Ocean products and services! Before using our products, please carefully read, understand, and agree to this privacy policy. HPC AI Technology Pte. Ltd., along with its affiliated companies (hereinafter referred to as "we" or "the company"), strictly adheres to applicable laws and regulations, ensuring transparency and fairness in handling your personal information.

Video Ocean provides AI-powered content generation and editing services. This privacy policy aims to clearly explain how we collect, use, store, and protect your personal information and related rights. Please read and fully understand this policy before using the Video Ocean products and services (hereinafter referred to as "the Services"), so that you can make informed choices.

1. How We Collect and Use Your Personal Information

We collect your personal information only as needed to achieve the product’s functions, adhering to the principles of legality, fairness, and necessity. Unless required by law, we will not collect additional information without your consent. Below is a breakdown of the types of personal information we may collect and use and their intended purposes:

1.1 Account Services

  • Account Registration and Login: When you register as a Video Ocean user, we will collect your phone number for identity verification purposes. This ensures the authenticity and security of your registration process. If you are simply browsing as a guest, there is no need to register an account.
  • Identity Verification: In certain functions, to comply with relevant laws and regulations, we may collect your real identity information (such as name, ID number, etc.) for identity verification. This information is solely used to verify your identity and ensure service security. You may choose whether or not to provide this information; however, if you decline, you may not be able to use services that require identity verification, though other functions remain unaffected.

1.2 Content Generation and Editing Services

  • AI-Generated Content: To provide AI content generation services, we collect input information provided by you during use (e.g., text, images, audio, video, etc.). This data is used strictly to fulfill your requests and is secured in accordance with industry-standard encryption measures to protect your privacy.
  • Data Optimization: To continually improve our AI models, certain data may be used in model optimization after undergoing de-identification. If you do not wish for your data to be used for optimization, you may contact us via email to withdraw authorization.

1.3 Content Browsing and Interaction Records

  • Usage Records: When you browse or publish content, we record your activity, including clicks, browsing, likes, shares, and other interaction data. This information is used to analyze user needs and optimize our product features and service experience.

1.4 Feedback and Customer Support

  • Contact Information: When you submit inquiries or feedback, we may require information such as your name and contact details to respond to your request promptly. If you choose not to provide this information, we may not be able to process your request as quickly.

1.5 Operational and Security Assurance

  • Device and Log Information: We may collect technical information such as your device model, operating system, and browser version to ensure product security and stability. This data helps analyze application performance, identify potential risks, and enhance user experience.

2. How We Share, Transfer, and Disclose Your Personal Information

We strictly limit the sharing, transfer, and disclosure of personal information, which will only occur under the following circumstances:

  1. With Your Explicit Consent: In cases where we need to share your personal information, we will obtain your explicit consent in advance.
  2. As Required by Law: We may share or disclose information within the boundaries permitted or required by law, strictly following legal procedures.

3. Storage and Protection of Personal Information

3.1 Data Storage Location Personal information collected will be stored within the People's Republic of China. Should the need arise to transfer your information abroad, we will obtain your authorization as required by law and take necessary protective measures.

3.2 Retention Period We store your personal information based on the purpose for which it was collected. When services are no longer required, we will delete or anonymize your personal data.

3.3 Security Protection Measures We apply industry-standard security measures (such as data encryption and access controls) to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4. Your Rights

Under applicable privacy laws, you have the following rights:

  1. Access and Correction: You have the right to access and correct your personal information.
  2. Deletion: In certain circumstances, you may request the deletion of your personal information unless required otherwise by law.
  3. Withdrawal of Consent: You may withdraw your consent for us to collect and use your personal information at any time. However, withdrawal may affect your use of certain features.

To exercise these rights, please contact our data protection team for further assistance.

5. Protection of Minors' Personal Information

We place a high priority on the protection of minors' personal information. If you are a minor, you must use our services under the consent and guidance of a guardian. We will take additional measures to ensure that minors’ personal data is specially protected.

6. Updates to This Policy

We may update this privacy policy as needed. Changes will be publicly posted on our platform or other appropriate channels. If significant changes occur, we will obtain your explicit consent in advance.

7. How to Contact Us

If you have any questions about this privacy policy or would like more information on data protection, please contact us:

  • Email: videoocean@hpc-ai.com
  • Mailing Address:
    • Company Name: HPC AI Technology Pte. Ltd.
    • Address: 1 Maritime Square, #11-18, Harbourfront Centre, Singapore (099253)